Shipping policy

At Drip Traders, every order is processed with precision and care to ensure your products arrive safely and on time. We are committed to providing a smooth and reliable shipping experience for all customers.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been shipped, you will receive a confirmation email or message containing your tracking details.

Shipping Time

Estimated delivery times may vary depending on your location:

Standard Shipping: 3–7 business days
Remote Locations: 5–10 business days

Delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, or high order volumes.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and applicable offers. Free shipping may be available on selected orders or promotional campaigns.

Tracking Orders

After dispatch, tracking information will be shared so you can monitor your shipment in real time. If you do not receive tracking details within the processing timeframe, please contact our support team.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. Drip Traders is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed or Lost Shipments

While we work with trusted courier partners, unexpected delays may occasionally occur. If your order is significantly delayed or appears lost in transit, please contact us and we will assist in resolving the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product so our team can review and assist you accordingly.